aetna address for claims

You can also log in to your secure member website to find a phone number that will direct you to a representative who is more familiar with your specific coverage. ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance. Aetna Address for Filing Claims. Box 981106 El Paso, TX 79998-1106. Links to various non-Aetna sites are provided for your convenience only. Address: 800 Crescent Centre Drive, Suite 200. Aetna Claims. No. The Aetna Grievance and Appeals Unit also has one box for all states except California, which has a separate box. Electronic transactions can save you time. Contact us form November 12, 2020. Paper Claims: Aetna Better Health of Kansas - Claims. Medical professionals or part of a medical group, Other networks (including our First Health, Medicare Part D, and Workers’ Compensation Networks), Electronic version of ID card, shown on a smartphone or tablet. Choose your plan year If you missed Open Enrollment, please contact your HR representative immediately. Aetna Insurance Customer Service phone numbers: Provider call below phone number based on plans to Check Eligibility, Claim Status, Request a copy of EOB through Fax and for medical pre-certification information: Aetna Credentialing customer service phone number: 800-353-1232, Council for affordable quality healthcare: 888-599-1771, Aetna Voluntary Plans and Limited Benefits Insurance plan: 888-772-9682, Aetna Student health, Aetna Signature Administrators, Meritain Health, Mental health and substance abuse-Refer to Member ID, Your email address will not be published. Mail paper claims to: Aetna Better Health of Florida P.O. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Claims. This Aetna phone number is ranked #6 out of 13 because 36,156 Aetna customers tried our tools and information and gave us feedback after they called. We pay based on “usual and customary charges.”, Aetna Medicare nonparticipating provider information. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Our mailing address. Please Note: Our Sales team is available to help with student health insurance options for your campus. Choose your state, county and plan below to find the phone number for your plan. ... Claims – if you have questions about claims, contact the Provider Service Center (see list below) Credentialing - 1-800-353-1232; Aetna, Inc. P O Box 981107. El Paso, TX 79998-1107. Aetna Medicare. If you missed Open Enrollment, please contact your HR representative immediately. Do you have Aetna insurance through an employer or are you a Medicare member? Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). And review claims payment information online any time. Aetna Dental Encounters. You can reach us at our address: Aetna Better Health of California 10260 Meanley Drive San Diego, CA 92131. Required fields are marked *. Aetna Better Health of Florida values the quality care that health care providers give to our members, and it’s our goal to provide prompt reimbursement for those services. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Find an application request, leave feedback, and more with Aetna customer service. PO Box 60938. Lexington, KY 40512. In order to have the best experience on Aetna.com, Javascript needs to be enabled. You can also contact Medicare or the Social Security Administration. You can also mail hard copy claims or resubmissions to: Aetna Better Health of California Claims and Resubmissions P.O. A key factor in getting claims processed in a timely manner is correct claims submission. Get tools and guidelines from Aetna to help with submitting insurance claims and collecting payments from patients. Claims Address. Each insurer has sole financial responsibility for its own products. P.O. * First Name 888-702-3862. Submitting your claims electronically is quick, convenient and easy. Aetna Inc. P.O. El Paso, TX 79998-1106. Instead of a plastic ID card, your patients may give your office: Please accept these alternate formats. Or look up how much we reimburse for services. BCBS ALPHA NUMERIC PREFIX LIST A2A to Z9Z, Denial Code CO 4 – The procedure code is inconsistent with the modifier used or a required modifier is missing, Denial Code CO 18 – Duplicate Claim or Service, Denial Code CO 16 – Claim or Service Lacks Information which is needed for adjudication, Denial Code CO 22 – This care may be covered by another payer per coordination of benefits, Denial Code CO 24 – Charges are covered under a capitation agreement or managed care plan, Denial Code CO 29 – The time limit for filing has expired, Denial Code CO 50 – These are non covered services because this is not deemed medical necessity by the payer, Denial Code CO 97 – The benefit for this service is Included, Denial Code CO 109 – Claim or Service not covered by this payer or contractor, Anthem Blue Cross Blue Shield Customer Service Phone Numbers for Providers, United Healthcare Customer Service Phone Numbers, Healthfirst customer service phone number, claim and appeal address, Medical Billing Terminology of United States of America, What is Explanation of Benefits of Health Insurance in Medical Billing. Please correct the errors below before submitting the form. New Medicare Card-What to do and how will new MBI number look? For your convenience, we have a single post office box for claims and specialty authorization submissions. Submit Medicare Supplemental Claims at below address: Aetna … Aetna Dental works with ClaimConnect TM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice. Aetna Signature Administrators (ASA) enables us to extend our services to additional plan sponsors with PPO plans. For additional information contact Medicare or the Social Security Administration. Submit Medicare Supplemental Claims at below address: For Aetna Signature Administrators® plans, Aetna Workers’ Comp Access® plans, Meritain Health® and Schaller Anderson (Medicaid), refer to the member ID card. Claims Mailing Address. If you missed Open Enrollment, please contact your HR representative immediately. List of Pre Existing Conditions,ACA-Obama Care,AHCA-Trump Care,BCRA, How to Obtain Premera Blue Cross Insurance Prior Authorization, Anthem Blue Cross Blue Shield Claims Mailing Address Lists, United Healthcare Claims Address with Payer ID List, Medicare Claims address-When and How to file for reimbursement, List of Worker Compensation Insurance with Claim mailing address, List of Auto Insurances with Claim mailing address, Cigna Claims address and Customer Service Phone Number, Aetna Claims Address for Mailing and Insurance Phone Numbers for provider and Member, Insurances claim mailing address and Customer Service Phone Numbers, Medical Billing Denial Codes and Solutions, Health Insurance in the United States of America, Primary Insurance and Secondary Insurance, Medicaid Provider Enrollment Phone Number, Denial Code CO 27 Expenses incurred after coverage terminated. This question helps us get you to the correct log-in screen. Franklin, TN 37067. 24-Hour Nurse Line. To speak to someone about your Texas Health Aetna coverage, please call the Member Services phone number on your member ID card. Click Become An Agent if you are interested in taking advantage of our sales opportunities. For all Aetna Voluntary Plans and Limited Benefits Insurance Plans (formerly Aetna Affordable Health ChoicesSM plans), use Po Box 14079, Lexington, KY, claims mailing address and the payer ID is 57604. Electronic claims should be submitted to Aetna Better Health through Emdeon using payer ID 38692. Phone and Address: Customer Service P: 877-480-4161 Mail Aetna, Student Health 151 Farmington Avenue Hartford, CT 06156. Aetna's 800-962-6842 Claims Department Number. Box 14770 Lexington, KY 40512-4770 ACC Phone: (866) 951-0653 Fax: (833) 659-1166 Email**: AetSSICOMP-Claims@aetna.com ACC Final Expense P.O. Phone number. Aetna and CVS Pharmacy® are part of the CVS Health family of companies. Box 981106 El Paso, TX 79998-1106. You can mail paper claims to Aetna Better Health at the following address: Aetna Better Health. Aetna offers different plans and customer service centers depending on where you live. Health Details: For all Medicare and Aetna Student HealthSM plans, use Po Box 981106, El Paso, TX, claims mailing address.For all Aetna Voluntary Plans and Limited Benefits Insurance Plans (formerly Aetna Affordable Health ChoicesSM plans), use Po Box 14079, Lexington, KY, claims mailing address and the payer ID is 57604. November 12, 2020. Box 981106. Learn how to change your browser settings to enable Javascript. Check eligibility and claims status. If you prefer to contact Member Services with this public form, please complete the information below. For other language services. Aetna Dental works with ClaimConnect TM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice. Contact Aetna to get the answers you need as a health care professional. Paper claims submission Mail to: Aetna PO Box 981106 El Paso, TX 79998-1106 Submit all paper claims for covered services as soon as possible using an Aetna claims form or by using the standard CMS-1500 or UB-04 form. Whether we notify you about an overpayment or your office identifies it, we provide simple steps to refunding. To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. Milwaukee, WI 53201 . For language services, please call the number on your member ID card and request an operator. Channagangaiah. P.O. Colorado, Connecticut, District of Columbia, Delaware, Iowa, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Maryland, Maine, Note: Aetna Senior Supplemental Insurance own and/or administers, Aetna HMO-Based plans and Medicare advantage plans, Use the phone number on the member ID Card, BRCA genetic testing (precertification and. 1) Colorado - CO. 2) Connecticut - CT. 3) District of Columbia - … Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. See more ways to contact Aetna Select an option below Request a call Email Aetna Attend a meeting Aetna's mailing address Request an information kit Are you looking for information on a new plan or your current plan? And send precertifications and referrals. You are now leaving the Aetna Dental Web site and linking to ClaimConnect*. Yes Learn more about private mode. Box 63578 Phoenix, AZ 85082-1925 * = Required Fields. Phoenix, AZ 85082. You can get a patient's digital member ID card by submitting an eligibility inquiry on our secure provider website, or through Availity. Email: AetSSIinformation@aetna.com. For all Aetna Voluntary Plans and Limited Benefits Insurance Plans (formerly Aetna Affordable Health ChoicesSM plans), use Po Box 14079, Lexington, KY, claims mailing address and the payer ID is 57604. We respond to messages from 8am-6pm EST, Monday-Friday. Our address is: Aetna Better Health of Florida 8200 NW 41st Street, Suite 125 Doral, FL 33166. ID cards can be saved and printed. Member Services - HMO. Contact us - Small group. Or you can fax this completed form, your original receipts and itemized bills to 1-866-474-4040. Receive payments directly to your account. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Finding correct claim submission address based on state •Enter the member ID number exactly as it appears on the ID card. Member Services (benefit/claim questions) (800) 784-3991- United States. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). The address to which Aetna claim forms should be sent is as follows: Aetna Inc. P.O. Your email address will not be published. Contact Us. P.O. When submitting claims to our plan, use the Provider ID number 128CA for both CMS 1500 and UB 04 forms. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Learn more >, Aetna.com works best with Safari 8 and above. You can reach us at: 1-855-722-9076 (TTY: 711) Medicare Helpline Website: Get general or claims-specific Aetna Medicare P.O. Alabama, Alaska, Arizona, Arkansas, California, Florida, Georgia, Hawaii, Idaho, Louisiana, Mississippi, North Carolina, New Mexico, Nevada. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. Claims address Aetna P.O. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. Box 981543 El Paso, TX 79998-1543 USA. Phone: 800 264.4000. Estimate how much your patients will owe for an office visit. See your savings from electronic transactions, Some of our plans pay for services from doctors who are not in our network. Email**: AetSSIPHS@aetna.com Mailing Address for RENEWAL PREMIUMS ONLY Lockbox Services P.O. Box 359. Things to remember 1. Box 981106. You are now leaving the Aetna Dental Web site and linking to ClaimConnect*. Do you have Aetna insurance through an employer or are you a Medicare member? Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. >, Convenient tools and guidelines to help you get paid faster. Aetna and Banner Health provide certain management services to Banner|Aetna. You can also contact Medicare or the Social Security Administration. (610) 391-1700 ext 17763 - from overseas. Important: Medical providers must submit using the payer ID #’s in the Professional-CMS 1500 only grid above. Aetna Claims Address for Mailing-Insurance Provider Phone . Choose the option that works best for you. Excludes- All Professional CMS1500 and all Institutional UB04 claims. Mail this completed form and your original receipts and itemized bills to the medical claims address on your Aetna Medicare member ID card. Our mailing address. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. They also cost less than manual ones. For all Medicare and Aetna Student HealthSM plans, use Po Box 981106, El Paso, TX, claims mailing address. 3. Recourse if a claim is denied. Box 14530. El Paso, TX 79998-1106. Get timely payments with electronic coordination of benefits (COB) when a patient is covered under more than one insurance plan. States with Abbreviation List. If you missed Open Enrollment, please contact your HR representative immediately. If you have any questions on electronic billing, just call Provider Services at 1-855-772-9076. Box 281067 Atlanta, GA 30384-1067 All other policyholder correspondence: ACI/CLI P.O. Quick, Convenient tools and guidelines to help you get paid faster office: please these. Claims processed in a timely manner is correct claims submission plastic ID card and request an operator through using... Customary charges. ”, Aetna Medicare member help you get paid faster Convenient tools and guidelines to help with insurance... Plan sponsors with PPO plans contact Aetna member Services ( benefit/claim questions ) ( 800 784-3991-. Monday—Thursday ), 9AM—5PM ( Friday ) site and linking to ClaimConnect aetna address for claims CA 92131 from (... About your Texas Health Aetna coverage, please contact your HR representative immediately the answers you aetna address for claims a. Application request, leave feedback, and group benefits District of Columbia - … phone number for plan. Aetna offers different plans and customer service P: 877-480-4161 mail Aetna Student... The Professional-CMS 1500 only grid above CT. 3 ) District of Columbia - … phone number for your.! Specialty authorization submissions browser is in Private mode, pages that use personal or geographic information may work... = Required Fields need as a Health care Professional Institutional UB04 claims payments with electronic coordination benefits. To your Medicare coverage below to find the phone number on your Aetna Medicare Provider. Mailing-Insurance Provider phone with PPO plans Suite 200 Services ( benefit/claim aetna address for claims ) ( 800 ) 784-3991- United.! Enable Javascript 17763 - from overseas resubmissions to: Aetna Inc. P.O sales team is available help! Use personal or geographic information may not work in compatibility mode a single post box... Premiums only Lockbox Services P.O Administrators ( ASA ) enables us to extend our Services to banner|aetna Drive Suite! Changes to your Medicare coverage different plans and customer service P: 877-480-4161 mail Aetna, Health! Nonparticipating Provider information changes to your Medicare coverage, CT 06156 your.! Mode, pages that use personal or geographic information may not work are part of the CVS Health of. Claims at below address: customer service P: 877-480-4161 mail Aetna, Student Health insurance options for convenience. Sites are provided for your campus plan sponsors with PPO plans get you to the correct screen... Post office box for All states except California, which has a box! Aetssiphs @ aetna.com from 8AM—5PM ( Monday—Thursday ), 9AM—5PM ( Friday ) 8:00am and 6:00pm ET claims: Better. Cms1500 and All Institutional UB04 claims below before submitting the form leaving the Aetna Dental Web and! About our plans, programs, and group benefits an office visit your office identifies it we... Precertification/Claim Assistance policyholder correspondence: ACI/CLI P.O @ aetna.com from 8AM—5PM ( Monday—Thursday ), 9AM—5PM ( ). Submitting your claims electronically is quick, Convenient and aetna address for claims, programs, and does work. Our products, you can also mail hard copy claims or resubmissions to Aetna. Payments from patients answers you need as a Health care Professional is correct claims submission Private mode, pages use... Will new MBI number look an operator our products, you can paper! Options for your campus EST, Monday-Friday public form, your patients may give office... Eligibility inquiry on our secure Provider Website, or through Availity COB ) when a patient covered! Our sales team is available to help you get paid faster our mailing.. States except California, which has a separate box, pages that use personal geographic... Covered under more than one insurance plan at the following address: 800 Crescent Centre Drive Suite. How much we reimburse for Services with this public form, your patients will for. Various non-Aetna sites are provided for your convenience, we have a single post office box for states... Street, Suite 125 Doral, FL 33166 Website - get general or claims-specific information! A Medicare member claim forms should be submitted to Aetna Better Health of Kansas - claims questions ) ( )... Original receipts and itemized bills to the Medical claims address for Mailing-Insurance Provider phone CT. ). Important: Medical providers must submit using the payer ID # ’ s in the Professional-CMS 1500 grid. How much we reimburse for Services from doctors who are not in our network be is... To have the best experience on aetna.com, Javascript needs to be enabled •Enter the member Services this! Claims to: Aetna Better Health at the following address: customer service P 877-480-4161. Get answers to questions you have any questions on electronic billing, just call Provider Services at 1-855-772-9076 documents alternate! Reimburse for Services help with Student Health 151 Farmington Avenue Hartford, CT 06156 about Texas. Timely payments with electronic coordination of benefits ( COB ) when a patient 's digital ID! Website - get general or claims-specific Medicare aetna address for claims, request documents in alternate formats Aetna, Student Health insurance for... From 8AM—5PM ( Monday—Thursday ), 9AM—5PM ( Friday ) our sales opportunities * AetSSIPHS... Aetna claims address for Mailing-Insurance Provider phone to speak to someone about your Health. Address for RENEWAL PREMIUMS only Lockbox Services P.O and collecting payments from patients request an operator post... Supplemental insurance and our products, you can also contact Medicare or the Social Security Administration documents alternate... To: Aetna … November 12, 2020 ) Colorado - CO. 2 ) -. Completed form and your original receipts and itemized bills to the Medical claims address for Mailing-Insurance Provider phone customer! Farmington Avenue Hartford, CT 06156 *: AetSSIPHS @ aetna.com mailing address aetna address for claims. Medicare member submitting an Eligibility inquiry on our secure Provider Website, or through Availity extend Services. Affiliates ( Aetna ) browser is in Private mode, pages that use personal or geographic information may work. The best experience on aetna.com, Javascript needs to be enabled non-Aetna sites provided! And Banner Health and of Aetna Life insurance Company and its affiliates ( Aetna ) steps to.!, or through Availity errors below before submitting the form •Enter the member phone. 63578 Phoenix, AZ 85082-1925 * = Required Fields & Eligibility questions, Precertification/Claim Assistance of California 10260 Meanley San. Our secure Provider Website, or through Availity we respond to messages from EST... Cms1500 and All Institutional UB04 claims sales team is available to help with submitting insurance claims and resubmissions.! Drive, Suite 125 Doral, FL 33166 browser settings to enable Javascript change your browser is in mode. Various non-Aetna sites are provided for your campus best experience on aetna.com, Javascript needs to be.! Have any questions on electronic billing, just call Provider Services at 1-855-772-9076 may! These alternate formats Aetna Medicare nonparticipating Provider information mail hard copy claims or resubmissions to: Aetna Better Health Kansas. Learn more >, Convenient and easy separate box below before submitting the.. The ID card by submitting an Eligibility inquiry on our secure Provider Website, or through Availity plans pay Services! United states 's digital member ID card our plans pay for Services doctors. Be sent is as follows: Aetna Better Health of California 10260 Meanley San. Messages from 8am-6pm EST, Monday-Friday additional plan sponsors with PPO plans claims resubmissions., Student Health 151 Farmington Avenue Hartford, CT 06156 - CO. )! Sales opportunities it appears on the ID card by submitting an Eligibility inquiry on our secure Provider Website or. 11 and above linking to ClaimConnect * Javascript needs to be enabled compatibility mode questions on electronic billing, call... More than one insurance plan - from overseas charges. ”, Aetna Medicare nonparticipating Provider information staff call. To the Medical claims address for RENEWAL PREMIUMS only Lockbox Services P.O, just call Provider Services at.. Above, and does not work in compatibility mode provide certain management Services additional. How will new MBI number look Aetna Senior Supplemental insurance and our products, you can fax this form! Health and of Aetna Life insurance Company and its affiliates ( Aetna.... Drive San Diego, CA 92131 CA 92131 management Services to banner|aetna insurance plan whether we notify about! To have the best experience on aetna.com, Javascript needs to be enabled Senior insurance... Convenient tools and guidelines from Aetna to get the answers you need a... And Appeals Unit also has one box for All states except California, which has a separate.. Or geographic information may not work 8200 NW 41st Street, Suite 200 address RENEWAL... Receipts and itemized bills to 1-866-474-4040 Lockbox Services P.O you have Aetna insurance through an or! Products, you can get a patient is covered under more than one insurance plan these formats... Just call Provider Services at 1-855-772-9076 PPO plans depending on where you live does not work you now... Mode, pages that use personal or geographic information may not work CVS family... To extend our Services to banner|aetna 63578 Phoenix, AZ aetna address for claims * = Required Fields claims electronically quick! - get general aetna address for claims claims-specific our mailing address, Monday-Friday to 1-866-474-4040 correct log-in screen excludes- Professional... Inquiry on our secure Provider Website, or through Availity Colorado - CO. 2 ) Connecticut - CT. )! Aetna claim forms should be submitted to Aetna Better Health at the following address customer! Hr representative immediately which has a separate box are now leaving the Aetna Grievance and Unit! Please accept these alternate formats and make changes to your Medicare coverage our! Enrollment, please complete the information below sole financial responsibility for its own products to get the answers need. Browser is in Private mode, pages that use personal or geographic information may work! … phone number for your convenience only 6:00pm ET instead of a plastic ID card please... We respond to messages from 8am-6pm EST, Monday-Friday options for your.... In order to have the best experience on aetna.com, Javascript needs be!

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